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Refund and Returns Policy

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THANK YOU FOR SHOPPING & SUPPORTING THCGUMMIES.COM

On behalf of THCGummies.com, we extend our deepest gratitude for choosing our premium and best-rated THC gummies and edible educational services.

Please know that no matter the issue, we always aim to go above and beyond until both THCGummies.com and you, our loyal and cherished client and customer, are satisfied; don’t fret, we’re here to help.

Our Limited Product Warranty covers any physical goods (blister packs, jars, and bottles of THC Gummies) that are listed for sale HERE, or from any page on this website, THCGummies.com.

THE TYPE OF COVERAGE OFFERED WITHIN THCGUMMIES.COM LIMITED PRODUCT WARRANTY

Our THCGummies.com Limited Product Warranty covers defective products. Customers must initiate the process of product replacement within the detailed warranty period.

We will replace any damaged product deemed defective by the THCGummies.com Refunds & Returns Support Team. The cause of damages must be from regular, everyday use. THCGummies.com is not liable for loss or damages incurred by the shipping courier (UPS or USPS). 

If customers wish to have shipping insurance as well, customers must elect the additional $3.00 FEE offered during the customer checkout process.

HOW WE FIX DEFECTIVE PRODUCTS

Customers can always rest assured knowing that THCGummies.com will always provide you with a replacement product if it is deemed defective. Customers can return their product within 30 days of its original purchase date for a new product that is similar or equal in value. Full monetary refunds are only available for legal incidents and law enforcement interference.

THCGummies.com Limited Product Warranty does not apply to bulk THC gummies.

To be 100% eligible for a return, please make sure you qualify using the following guided points:

  1. The product you purchased was within the last 30 days.
  2. The THC gummy product contains the same number of gummies as stated on the product label.
  3. The shipping courier damaged/mishandled the product during delivery. However, the customer must have opted in and paid for shipping insurance.

THCGummies.com will not allow or grant any returns or refunds, respectively, if the products in question do not meet the three (3) specific criteria outlined above (1, 2, and 3).

Send the product to:
Gummy Group, LLC
583 E. SR 434, Suite 2000, Longwood, FL 32750  

WHAT IS THE COVERAGE DURATION?

Your Limited Product Warranty coverage lasts up to 30 days, starting from the initial THC gummy purchase date. If there’s an issue with your replacement product, you have 30 days after the original purchase date of that replacement to file for coverage.

WHAT IS NOT COVERED?

THCGummies.com does not provide you with warranty coverage if there is a problem related to any of the following:

  • The condition of a product is not a direct result of defective manufacturing of product materials.
  • A bad THC gummy pack, jar, or bottle was the cause of improper maintenance or neglect by the customer.
  • A damaged product caused by either natural disasters or 3rd-party factors deemed out of the control of THCGummies.com.
  • Theft does not warrant a product replacement, but we will assist with shipping a replacement product.
  • Products returned to THCGummies.com with labels removed or any alterations made to the product will not be replaced. 

THCGummies.com takes zero responsibility for all lost or damaged products by the shipping destination.

HOW TO UTILIZE COVERAGE?

To use warranty coverage, you must contact us. to obtain a Return Product Authorization form from our support team. We will provide you with additional instructions on receiving your replacement order. We will provide you with a physical location address that you can use to return your defective items.

IMPLIED WARRANTIES

Implied warranties are limited to the time frame detailed by this explained Limited Warranty. The only exception is provisions outlined by applicable law.

RESPONSIBILITY OF DAMAGES

Aside from applicable law, THCGummies.com is not responsible for any damages caused by a breach of implied warranties. The laws within Florida govern the Limited Product Warranty detailed on this page.

SHIPPING CHARGES

All shipping charges incurred or paid by the customer in connection with the return of a product are not refundable. You are responsible for shipping costs and the risk of your product being lost or damaged during shipping, both to and from https://thcgummies.com/. For this reason, we always recommend that our customers purchase the $3 protection, especially on large-size orders.

HAVE A DAMAGED THC GUMMY PRODUCT?  LET’S CHAT!

If you received a damaged or faulty THC gummy product, please notify us immediately for assistance. If you have any questions about our Refund or Limited Product Warranty Policy, please get in touch with us at [email protected].