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Shipping Policy

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STATE RESTRICTIONS

The 2018 Farm Bill federally legalized hemp-derived products. Some states, however, have chosen to restrict certain hemp-extracted cannabinoids. Please see below to find out where we CANNOT ship certain Delta-8 THC, Delta-9 THC, and HHC products.

Delta 8 THC

We do not ship Delta-8 THC edibles to the following states:​

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Idaho
  • Iowa
  • Kansas
  • Louisiana
  • Michigan
  • Minnesota
  • Montana
  • Nevada
  • New York
  • North Dakota
  • Oregon
  • Rhode Island
  • Tennessee
  • Utah
  • Vermont
  • Washington

*This list may be updated at any time to comply with updating state laws.

Delta 9 THC

We do not ship Delta-9 THC edibles to the following states:​

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Hawaii
  • Idaho
  • Iowa
  • Louisiana
  • Michigan
  • Minnesota
  • North Dakota
  • Oregon
  • Utah
  • Vermont
  • Washington

*This list may be updated at any time to comply with updating state laws.

HHC

We do not ship HHC edibles to the following states:​

  • Colorado
  • Delaware
  • Hawaii
  • Idaho
  • Iowa
  • Louisiana
  • Minnesota
  • Montana
  • Nevada
  • New York
  • North Dakota
  • Oregon
  • Rhode Island
  • Tennessee
  • Utah
  • Vermont
  • Virginia
  • Washington

*This list may be updated at any time to comply with updating state laws.

 

OUR SHIPPING MISSION

Our goal at THCGummies.com is to provide our customers with the Best THC Gummies Online™, delivered directly to your door in the fastest way possible, all while providing the best prices on the best-rated Hemp-derived Cannabis Gummies.

Our shipping guarantee is that all U.S. orders placed before 11:00 AM EST Mon-Friday will leave our Longwood, FL office and go out for delivery on the same day or the following business day.

WHERE DO WE SHIP?

Since Hemp-derived edibles under 0.3% THC on a dry-weight basis are federally legal, we are shipping to all states within the U.S. Please note this is subject to change at any given time as laws within the cannabis and hemp industry are constantly updated by the regulating authorities.

SHIPPING COURIER SERVICES

  • USPS
  • UPS

All orders are typically delivered within 1-2 business days for the East Coast of the U.S. and 3-5 business days for the Midwest and West Coast.

AVAILABLE SHIPPING OPTIONS

  1. UPS Ground
  2. USPS First Class Mail
  3. USPS Priority Mail
  4. USPS Priority Mail Express
    • For this option, you must speak to a THCGummies.com representative using the LIVE CHAT feature in the bottom right-hand corner of your digital screen.

TRACKING YOUR ORDER

Tracking information becomes available as soon as we create a shipping label for your order (before it reaches the carrier). Once this step is complete, your tracking number will automatically be emailed to you. 

Once the USPS takes custody of your order, it is their duty to keep you informed and updated via tracking number. We do not have access to their software, and everything you see on your screen will be the same information we will see on ours. We will work with you if any issues arise during the shipping process.

Also, USPS may occasionally skip status update steps, we hate it when that happens, but their software is out of our control. 

FREE PRIORITY SHIPPING DEAL

All U.S. orders over $150 automatically receive FREE USPS Priority Shipping. This free shipping deal is worth $9-$25 and comes with an average delivery time of 1-3 days.

UNFORTUNATE DELAY WITH YOUR ORDER

On rare occasions, a delay may affect our ability to ship. If this occurs, we will attempt to conspicuously post that fact on this site or reach out directly to you to keep you informed. 

We fill domestic orders via U.S. Postal Service mail, which generally results in delivery within 2 to 5 days. Overnight shipping cannot be processed on this website; however, we may be able to accommodate these requests if you place your order by email at [email protected] and agree to additional shipping charges.

Unless otherwise expressly stated and agreed in writing, any delivery date requested or provided is an estimate only. THCGummies.com is not responsible for delays or for non-performance resulting from causes beyond our reasonable control, including acts of any government entities or acts of God.

DISCREET SHIPPING

Your privacy is extremely important to us, and so we are pleased to share with you that we’ve taken some added steps to ensure your comfort. Every order using the USPS First Class shipping option is shipped in a blank white or black bubble-wrapped envelope with the shipping label sender listed as “Gummy Group” instead of THCGummies.com. 

All orders shipped using the USPS Priority Shipping option will be shipped out in a USPS Branded box or envelope using the same sender described above. 

There is no mention of CBD, THC, Cannabis, Marijuana, or hemp anywhere outside of the package, so your privacy and the chances of your package being stolen, are significantly decreased. 

MISSING OR LOST PACKAGES

If a package gets lost in transit (very rare, though it does happen), We will not be responsible if the tracking information says the order was “delivered,” which means U.S. Postal Service or the courier service successfully delivered the package to the specified address. 

Suppose the tracking information says delivered, yet it’s lost anyway. In that case, we ask that you check with housemates or family to see if they received the package without telling the intended recipient. This scenario happens fairly often.

If you do not receive your package on time or it is missing, you can email us at [email protected] with the heading: “Missing Order.” 

Please include your order number, first and last name, tracking number, and any other information that you have available that would help us locate your profile and order as quickly as possible. 

DELIVERED TO THE WRONG ADDRESS

If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible. With that said, THCGummies.com will work with you to give aid and assistance. The type of aid is decided on a case-by-case basis. 

If the original package can be returned, we will re-ship the order to the correct address as soon as possible. So please, when ordering, make sure your shipping address is accurate, as making any mistake could significantly delay the delivery.

When placing an order over the phone, we will read the delivery address (and other information you provide) aloud to help you be sure it is correct.

PRODUCT DEFECTS & DAMAGED PACKAGES

We allow three days from the delivery date to notify us if there is any defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the products were in good condition upon delivery.

REFUND & RETURN POLICY

Please refer to our refund policy for more information if you need to return any items included in your shipment.

CONTACT SUPPORT FOR ASSISTANCE

Contact us via LIVE CHAT during regular business hours, 10 AM-5 PM EST if you have any questions throughout the order or shipping process.

We generally ship all items within 1 or 2 business days of receiving and accepting an order. 

Now that you know about our shipping protocols, are you ready to step up your THC gummy game? Visit this link to SHOP NOW!